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PRE-ORDERS
If you placed an order that contained pre-order items the entire order will ship when everything becomes available to ship. Pre-order dates are tentative and not guaranteed as delays can happen. If you paid for expedited shipping, that transit time applies from the date everything comes in stock and ships out.
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Where do you ship from?
We ship from our fulfillment center in Las Vegas, Nevada.
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How long does shipping take?
Transit times vary based on your location and the shipping method you chose at checkout. Standard shipping takes 2-4 business days within the USA. International orders take 10-30 days depending on the option selected.
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How much is shipping?
Continental USA: shipping is calculated at checkout based on service and weight of the order. This typically ranges between $2-5
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My order arrived damaged
Please email photos of the box it arrived in, the damaged product, and your original order number. One of our fantastic team members will get you taken care of ASAP!
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Where is my order?
You should have received a tracking number via email when your order was fulfilled. If you did not, please contact us with your order number and we will provide you with tracking.
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When will my order ship out?
All in-stock orders ship out within 24 hours (M-F).
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Unable to find satisfactory answers?
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